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BPO suite comprises of back office support,
e-mail management and technical helpdesk.
Besides, the cost advantage, our services
ensure quick and accurate responses to our
clients’ customers. Through innovative
tools, we deliver long-term sustainable benefits
to our clients. Back Office Operations |
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Customer Care |
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› Email
Management
Document management system interfacing
web, client and email received by the
clients |
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Finance |
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› Transaction
processing
We carry out-processing of all the transactions
done in the client’s organization.
› Credit/Debit
card services
Issuing, maintaining credit/debit card
services on basis of the records provided
by the clients.
› Check
processing
Maintaining check-books for issued checks
and checks received by the clients.
› Collections
Reminding politely to the customers
for the outstanding payments and concentrate
on collections.
› Accounting
Complete account writing from vouchers
to Profit & Loss Account to Balance
Sheet for the period required by the
clients. |
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HR Process Management |
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human
resources refers to the individuals
within the firm, and to the portion
of the firm's organization that deals
with hiring, firing, training, and other
personnel, we handle that part on behalf
of the clients.
› Payroll
processing
Payroll is processed so as to generating
reports useful for the employees and
for submission to the Govt. Depts.
› Taxation
Reports. |
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Call center |
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We provide
call center facilities to our Clients.
This is as good as a centralized office
of the client for incoming and outgoing
telephone calls, we blend multiple actions
like responding to letters, faxes, e-mails
and similar correspondence that we would
like to call it contact centre.
Our services are E + E + E
Efficient – Being effective without
wasting time or effort or expense
Expedite - Speed in performance; promptness.
Economical – inexpensive to buy
or use
These E+E+E makes us a better choice
for our clients as their BPO. |
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